General FAQ’s:

Do you guarantee your services?

Yes, must call within 7 days.

How do I schedule an appointment?

Online, over the phone, and in-person

What are you working hours?

Mon-Fri: 8am-8pm
Saturday: 8am-6pm

What methods of payment do you take?

Cash, Check, Master Card, Visa, Discover, American Express

Can I return or exchange an item bought at the salon?

Yes, all retail products can be returned for a full refund or exchange within 30 days Haircut services.

Do you cut kids hair?

Yes, kids 1-13

Do you cut women’s hair?

Yes

Do you cut men’s hair?

Yes

What should I expect from my haircut?

All haircuts will start with a 15 minute complimentary consultation to determine the best personalized haircut for you. After you will experience a shampoo and a relaxing head massage before your haircut. Finally, you will receive a blowout or for men a style.

How long do haircuts take?

Bronze level stylist- 1 hour, silver level stylist- 45 minutes, Gold and platinum level stylist-30 minutes Hair Color Services

Do you offer ombre/balayage?

Yes

What color and product lines do you use?

Color lines – Kevin Murphy, LakMe and ALOXXI Product line – ALOXXI, Brazilian blowout, global keratin, Eufora, B3, color wow, Sudzz, Kevin Murphy, Kenue and Lakme

Should I was my hair before I do a color treatment?

Yes, but not required.

How Long does highlights last?

On average your hair grown ½ inch each month. We recommend coming in every 4-6 weeks to maintain your hair color.

How Long does color last?

On average your hair grown ½ inch each month. We recommend coming in every 4-6 weeks to maintain your hair color.

I am really interested in hair extensions. What is my first step?

Call to set up a FREE consultation (972) 612-4159

What is the most natural looking hair extension?

We recommend the flat tip by babe hair extension

Do you sell aftercare products?

Yes

Are these hair extensions damaging?

NO. As long as your extensions have been properly installed and you are committed to your home care routine.

What type of hair extensions do you offer?

Flat-tip, tape-in, I tip, Hand tied wefts, ultimate link weft, clip-ins

How often do you have to get hair extensions redone?

Extension move ups are recommended every 4-6 weeks and purchasing new hair is recommended every 6-8 monthsBridal & event

Are your make-up artists available for bridal and special occasions?

Yes

Will the Stylist who does my trial be the stylist who does my wedding?

Yes

Do you have enough stylist to handle large weddings?

Yes, as of right now we have a team of 8 and growing

Do you provide bridal hair & make you trial?

Yes, bridal & make up trial in salon starts at $105 each service

What does the makeup service include?

Full face make up including lashes

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